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“The moral is that if you tell people up-front that something might be distasteful, the odds are good that they will end up agreeing with you—not because their experience tells them so but because of their expectations”
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the MBA is in crisis—because it selects for and cultivates traits and skills that are increasingly vacuous and superfluous. The markets are right in that the dominance-hierarchies and markets of today need one more selection engine.
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The insight that the tone taken in this email gives me to this brand is profound, and frankly, I don’t want anything to do with a company who has this kind of attitude in their customer communications.
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Proposed for Glasgow’s Clyde River. Just lovely.
links for 2008-05-12
May 13th, 2008 · No Comments
Categories: links
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