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more often, users depend on the tool to track down an answer with only a vague idea of where to start. The exploratory analysis that follows can feel like swimming upstream when the application isn’t designed to facilitate the journey.
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Anderson misses the difference between those […] seeking to understand how knowlege is possible as a cognitive artifice, and those […] seeking to understand how knowledge is handled using technological artifices.
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None of these moves addressed the fundamental problem: Starbucks is a mass brand attempting to command a premium price for an experience that is no longer special.
links for 2008-07-11
July 12th, 2008 · No Comments
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