A Better Course

hungryhouse can predict X Factor bottom two – honest! The UK’s online takeaway marketplace, hungryhouse.co.uk has analysed site statistics, finding a clear correlation between ITV’s talent show The X Factor’s bottom-placed acts and the highest volume of orders placed during the show. (tags: xfactor stats hungryhouse music )

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Customer Experience: Do You Roll Out the Red Carpet? | MarketingProfs Daily Fix Blog Bad Things Happen When We Assume People Don’t Matter: When was the last time a brand or company communicated (explicitly or implicitly) that you don’t matter? How did it impact your feelings toward the brand? When act on bad assumptions, rotten […]

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Ralph Lauren 4D on Vimeo In celebration of 10 years of digital innovation, RalphLauren.com presents the ultimate fusion of art, fashion & technology in a visual feast for the 5 senses. Watch as the London flagship at 1 New Bond Street disappears before your eyes and is then transformed into a series of objects and […]

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Tetris flashback reduction effect ‘not common to all games’ – University of Oxford In this new experimental study the researchers compared the effectiveness of Tetris at reducing flashbacks with Pub Quiz Machine 2008, a word-based quiz game. They found that whilst playing Tetris after viewing traumatic images reduced flashbacks by contrast playing Pub Quiz increased […]

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danah boyd | apophenia » Risk Reduction Strategies on Facebook Mikalah uses Facebook but when she goes to log out, she deactivates her Facebook account. She knows that this doesn’t delete the account – that’s the point. She knows that when she logs back in, she’ll be able to reactivate the account and have all […]

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purns: chrisreblogs: (via splitsider) “Treat… – Whatevs dot net “Treat your audience like poets and geniuses and they’ll have the chance to become them.” – that's a lot of jokes in under half an hour. (tags: information data funny whatevs 30rock visualization )

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A Billboard That Advertises Nothing But Clean Air | Co.Design Borrowing the effectiveness of billboards to redirect attention away from the landscape… this permanently open aperture between nations works to frame nothing more than a clear view of the changing atmospheric conditions beyond. (tags: advertising art billboard installation fastcodesign )

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Press "3" if Automation Is Making You Crazy – Bill Taylor – Harvard Business Review ING Direct, like Zappos, insists on answering telephone inquiries with live human beings, making the strategic bet that spending more to strengthen bonds is smarter than using automation to cut costs. (tags: customerservice billtaylor harvardbusinessreview zappos ingdirect ) Emotional Contagion […]

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explodingdog – Good morning? Running towards it (tags: explodingdog work cartoon coffee )

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How to Sink an MBA Application – BusinessWeek Someone who wrote in a business school application (and sent relevant photos to boot) that her biggest failure was not being the maid of honor at her friend's wedding. "For better or worse, these kinds of faux pas are the kind you don't recover from," said Richmond. […]

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