A Better Course

Weird and desperate behaviour from Google, found by a really excellent use of data from Mocality:

"When we started this investigation, I thought that we’d catch a rogue call-centre employee, point out to Google that they were violating our Terms and conditions […] someone would get a slap on the wrist, and life would continue. I did not expect to find a human-powered, systematic, months-long, fraudulent [..] attempt to undermine our business, being perpetrated from call centres on 2 continents."